We typically ship orders within 1-2 business days. Order Before 2PM, Dispatch the Same Day!. Place your order before 2PM, and we'll dispatch it the very same day. Yes, you heard that right! Our team works diligently to ensure that your package leaves

We typically ship orders within 1-2 business days Order Before 2PM, Dispatch the Same Day!Place your order before 2PM, and we&apos;ll dispatch it the very same day. Yes, you heard that right! Our team works diligently to ensure that your package leaves our facility swiftly, so you can start enjoying your Infusia experience sooner. Order After 2PM, Dispatch the Next Day!If your order comes in after 2PM, no worries! We&#x2019;ll make sure it gets dispatched the next day. This way, there&apos;s minimal waiting time between ordering your new aroma companions and having them in your hands

When will my order ship?

We’ve partnered with reliable carriers to offer a variety of shipping options that suit your needs:.

We&#x2019;ve partnered with reliable carriers to offer a variety of shipping options that suit your needs:&#xA0;<ul><li>Express Shipping: Delivered with&#xA0;Royal Mail Tracked 24 &#x2014; perfect for when you&#x2019;re eager to start your Infusia ritual without the wait.</li><li>Overnight Shipping: Sent via&#xA0;Royal Mail Special Delivery Guaranteed by 1pm, so your calm arrives the very next day, right on time.</li></ul>

What shipping carriers you use?

Once your order is dispatched, we’ll send you an email with tracking information so you can monitor its journey to your doorstep.You can also track your order using our order management portal here.

Once your order is dispatched, we&#x2019;ll send you an email with tracking information so you can monitor its journey to your doorstep. You can also track your order using our order management portal <a href="https://infusia.co/apps/track123" target="_blank" rel="noopener noreferrer">here</a>.

How do I track my order?

Enjoy quick, thoughtful assistance from our team! Whether it’s scent pairing, setup help, or order updates, we're here to help!

We’re here to help.
Have a question about your order, our diffusers, or scents? Our team is always happy to assist. Reach out and we’ll get back to you within 24 hours. With care, calm, and clarity.

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Shipping & Tracking

When will my order ship?

What shipping carriers you use?

How do I track my order?