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Orders
Frequently asked questions regarding Orders.
Can I edit or cancel my order?
If you need to make a change or cancel your order, email us at [email protected] as soon as possible. We’ll do our best to catch it before it ships!. Once your order has been dispatched, we’re unable to make changes. But you can still return or exch
I made a mistake with my shipping address — what should I do?
Don’t worry! If your order hasn’t shipped yet, just email [email protected] with the correct address and we’ll update it for you. Please ensure your delivery address is correct at checkout, as we’re unable to make changes once your order has been di
I didn’t receive an order confirmation — did my order go through?
If you didn’t get an email confirmation within a few minutes of ordering, check your spam or promotions folder just in case. Still nothing? Reach out to us at [email protected] and we’ll double-check everything for you.
Can I add items to my order after placing it?
We’re not able to add items to an existing order once it’s placed. But feel free to place a second order, and we’ll do our best to ship them together if they’re going to the same address. Just give us a heads-up at [email protected].